September 21, 2023

Bringing a private contact to digital banking

BizTimes Milwaukee: What do you see as your most necessary accountability to your workers?

Jim Popp: “Our associates are really the ‘secret sauce,’ and the only most necessary driver of our success. We really feel a terrific accountability to do all we are able to to make Johnson Monetary Group an distinctive place not simply to work, however to have a profession. Which means fostering a tradition that’s productive, participating, dynamic, and inclusive. It additionally means investing in our associates’ coaching and improvement, teaching, and mentoring them, and offering alternatives for profession development and mobility. Completely happy, engaged associates are the life blood of fine firms.”

BizTimes: What do you see as your most necessary accountability to your clients?

Popp: “It begins with probing and listening to grasp every buyer’s distinctive story and wishes. As soon as we all know their wants, I just like the simplicity of striving to ship on 4 key attributes for our clients. Easy, secure, aggressive, and private. If we do these 4 issues nicely – plus all of the little issues that lead as much as them – we’ll carry worth to our clients and have a terrific likelihood to earn our justifiable share of their enterprise.”   

BizTimes: What’s your company philosophy? What units it aside?

Popp: “The group was constructed upon the concept of creating life higher for the associates who work right here, the people and firms we serve, and the communities the place we do enterprise. These have been the basic tenants that led Sam Johnson to begin Johnson Financial institution 53 years in the past, and so they nonetheless ring true for us at present. We’re grateful and proud to be privately held, household owned, and really native.  That permits us to make selections which can be finest for our clients, our associates, and our communities, with a watch towards the following quarter century, not simply the following quarter.  We predict that helps to create the compelling worth proposition that resonates with so many.”     

BizTimes: What alternatives or challenges do you see on the horizon in your business? 

Popp: “The monetary providers business continues to alter and evolve quickly, creating each challenges and alternatives for all of us. The evolution of digital banking is only one instance of the shift that has made banking an ‘at all times on’ enterprise. Our clients count on 24/7 entry from nearly anyplace they will get a connection. On the identical time, many nonetheless worth the non-public contact and connection of face-to-face banking.  At Johnson Monetary Group, we’re grateful for the chance to help our clients in navigating the complicated and evolving monetary providers panorama to realize their private monetary targets with confidence.”      

555 E. Wells    Milwaukee, WI 53202

(888) 769-3796